Last updated October 2026
This policy explains how Broke Hold LLC (“Broke Hold,” “we,” “us”) collects and uses information when you visit brokehold.com, contact us, or buy a digital product from us.
Information we collect
- Contact details you submit through our forms, such as your name, email address, company, and project details.
- Purchase details when you buy a digital product: your name, email address, and billing country. Payments are processed by Stripe. We never see or store your full card number.
- Usage data collected in server logs, such as IP address, browser type, pages visited, and timestamps.
- Correspondence you send us by email.
How we use it
To respond to inquiries, deliver products you purchase, provide services, send project updates and receipts, prevent fraud and abuse, improve the site, and meet legal obligations. If you buy a product, we may email you about updates to that product. You can unsubscribe at any time.
Who we share it with
We do not sell, trade, or rent personal information. We share it only with service providers that help us run the business under confidentiality obligations, including Stripe (payments), our web host, and our email delivery provider, and when required by law.
Cookies and third-party services
The site uses essential cookies needed for it to function and for checkout security. Fonts are loaded from Google Fonts, and the checkout page is hosted by Stripe, each under its own privacy policy. If we add analytics, we will update this policy first.
Data retention
We keep information only as long as needed for the purposes above. Inquiries are kept for up to two years. Purchase records are kept as long as required for tax and accounting purposes.
Security
We use HTTPS throughout the site and reasonable technical and organizational safeguards. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your rights
Depending on where you live, you may have the right to access, correct, or delete your personal information. Email contact@brokehold.com and we will respond within 30 days.
Children’s privacy
Our services are not directed to anyone under 18, and we do not knowingly collect information from minors.
Changes
We will post any changes on this page and update the date above.
Contact
Broke Hold LLC, New Jersey, USA. contact@brokehold.com
Analytics, advertising, and follow-up emails
Analytics and advertising. We may use Google Analytics, the Meta (Facebook) pixel, the Reddit pixel, and the LinkedIn Insight Tag to understand how visitors use this site and to measure and improve our advertising. These tools set cookies and receive information such as pages viewed, device and browser type, approximate location, and actions like form submissions or purchases. You can opt out of Google Analytics with Google’s browser add-on, adjust ad preferences in your Meta, Reddit, or LinkedIn account, or block cookies in your browser.
Free tools. When you use the Scorecard, the Approval Checklist, or the AI Readiness Check, we keep the details you enter and your results. The AI Readiness Check reads only public pages of the store address you provide.
Follow-up emails. After you use a free tool we send your results and up to four follow-up emails over about two weeks. Every email includes an unsubscribe link, and you can also reply with “unsubscribe” or email contact@brokehold.com.
Customer records. Inquiries, free-tool results, and purchases are stored in our own self-hosted customer relationship management system so we can respond and keep track of our work with you. We do not sell your information.